Privacy Policy

Sports Management Applications W.L.L. (“SMA”, “we”, “us” or “our”) respects the privacy of users of its website, mobile applications, administration portals and related sports management services.

This Privacy Policy explains how personal information may be collected, used, stored and protected when users interact with our services.

Depending on how users interact with our services and the sports organization with which they are registered, we may collect information including:

• Name, email address, telephone number and contact details
• Date of birth, gender and country or location
• National ID, passport or other identification information where required
• Parent or guardian information
• Player or athlete profile information
• Photographs and uploaded documents
• School, sport, team or program information
• Membership and registration information
• Attendance and participation records
• Relevant medical or health information where required for sports participation
• Payment status, amount, transaction reference and receipt information

Personal information may be used to:

• Create and manage user accounts
• Register players and athletes
• Manage parent, guardian and child profiles
• Manage memberships, programs and registrations
• Assign users to sports organizations, branches, programs or teams
• Record payments and membership status
• Manage schedules and attendance
• Send account, registration, membership and service-related communications
• Provide customer and technical support
• Maintain the security and operation of our services
• Meet applicable legal, contractual and regulatory requirements

Our platform supports multiple sports organizations and branches. Authorized users of the relevant sports organization or branch may access information necessary to manage registrations, memberships, programs and related operations according to their assigned permissions.

Our services may process information relating to children and minors because they are used by sports academies, clubs and other sports organizations.

Where required, a parent or legal guardian must provide or manage information relating to a minor and provide any necessary permissions or consent.

Payments may be processed through authorized third-party payment service providers.

Sports Management Applications W.L.L. may retain transaction information such as payment amount, status, date, transaction reference and receipt information.

Full payment-card details are handled by the relevant payment provider and are not intended to be stored within our platform.

We do not sell personal information.

Information may be shared where reasonably necessary with:

• The sports organization, academy, club or branch with which the user is registered
• Authorized administrators, coaches and operational staff
• Payment service providers
• Cloud hosting and infrastructure providers
• Email and communication service providers
• Technical providers supporting our services
• Legal or regulatory authorities where required by applicable law

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.

These measures may include authentication controls, role-based access, restricted access to sensitive information and secure password-management procedures.

Personal information may be retained for as long as reasonably necessary to provide our services, maintain membership and transaction records, meet contractual obligations, resolve disputes and comply with applicable legal or regulatory requirements.

Depending on applicable law, users may have rights to request access to, correction of, deletion of or restriction of certain personal information.

Requests may require identity verification before they can be processed.

As our services may support organizations in different countries, information may be processed or hosted outside a user’s country of residence where required for hosting, technical services or operational purposes.

Appropriate safeguards will be applied where required by applicable law.

Certain technical information may be collected when users access our website or services, including IP address, browser or device information, session information, access times and technical logs.

This information may be used for security, troubleshooting, administration and performance monitoring.

Our services may use or link to third-party payment providers, application stores, communication services or other external services.

These third parties may process information according to their own privacy policies and terms.

We may update this Privacy Policy from time to time. Any updated version will be published on this page together with a revised “Last Updated” date.

For questions or requests relating to this Privacy Policy, please contact: